Premium Furniture To Your Door Step
Estimated delivery time?
We at Dolphin treat each order as a priority and aim to dispatch your goods as soon as possible. Please note the delivery time may vary depending upon the type of your order like direct/customized product. As of now all the deliveries take approximately 15-20 business days. Dolphin is dedicated to dispatching your products within the 1st week of the timeline. it might happen that the Est delivery time may exceed than the promised timeline. In such exceptional cases, Dolphin may inform the Customer prior for the next earliest Est delivery Time, if customer doesn’t agree to it Dolphin will cancel the order and refund the full amount to the customer as per the scenario.
Furniture not delivered even after the estimated date?
Dolphin strives to reduce the shipping time, though some technical glitches may result in delay. If you are waiting for longer than usual, you are requested either to track your order or Contact our Customer Service Representatives at firstname.lastname@example.org / email@example.com with the complaint details or by placing a call on +91-7738833988, 022-69944999
Additional fees to ship my product?
Customers don't have to pay anything extra for your order. All products at Dolphin are shipped absolutely free of charge throughout Pan India.
How will you deliver my purchase?
We have partnered with leading logistics companies to ensure that your furniture arrives intact and right on time.
Can I receive my order at a different address?
Yes, Dolphin can deliver your furniture at an address other than the billing address, Subject to Serviceable area.
Responsible upon delivery?
At the time of delivery, you are requested to ensure that the packaging is intact, Do not open the packaging, we have free installation service, our team will visit and do the complete installation, if you try to install the product by yourself, the warranty is Void. In case you find any damage, kindly contact our Customer Service Representatives at firstname.lastname@example.org / email@example.com with the complaint details or by placing a call on +91-7738833988, 022-69944999
Free installation services?
Dolphin offers its free installation services in in all the Serviceable Region in PAN India.
Does Furniture delivered to a customer's doorstep?
Dolphin shall only be responsible for a door step delivery if your house or society has a service lift that can be used to deliver a medium sized product at your doorstep. In cases where the customer does not have a service lift or the lift is small to carry the product with the wooden crating, and then we shall deliver the product to the ground floor only.
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